Customer Success Manager Salary & Requirements (2026)
Advertised pay, starting pay, skills and experience from 2,815 US job postings by 1,652 employers. Data as of October 2026.
What US employers post for customer success managers: advertised pay, the skills and experience they ask for, and the job titles they use, from 2,815 open job postings (October 2026).
- The median advertised pay for customer success managers in US job postings is $116,000 a year (759 postings from 496 employers, October 2026).
- The middle half of those postings offer $85,000 to $155,000.
- The skills that most set customer success manager postings apart are customer success, account management, Salesforce.
- Postings that state a minimum ask for a median of 3 years of experience.
Customer Success Manager job postings in the US, October 2026
- $116,000
- Median advertised pay (759 postings)
- $85,000–$155,000
- Middle 50% of postings
- 2,815
- US job postings from 1,652 employers
- 3 years
- Median experience asked
How much does a customer success manager make?
The median advertised pay is $116,000 a year, from 759 US job postings by 496 employers that state pay. One in ten postings offers $195,000 or more.
Advertised pay in 759 US customer success manager job postings: median $116,000 a year, middle half $85,000 to $155,000.
- Median: $116,000
- 25th percentile: $85,000
- 75th percentile: $155,000
The figures as a table
| Annual pay | Share of postings |
|---|---|
| $20K–$30K | 0.1% |
| $30K–$40K | 0.1% |
| $40K–$50K | 2.8% |
| $50K–$60K | 4.5% |
| $60K–$70K | 4.9% |
| $70K–$80K | 9.1% |
| $80K–$90K | 7.1% |
| $90K–$100K | 7.8% |
| $100K–$110K | 8.8% |
| $110K–$120K | 6.3% |
| $120K–$130K | 6.1% |
| $130K–$140K | 8.4% |
| $140K–$150K | 6.5% |
| $150K–$160K | 4.5% |
| $160K–$170K | 5.3% |
| $170K–$180K | 4.1% |
| $180K–$190K | 2.9% |
| $190K–$200K | 2.0% |
| $200K–$210K | 1.5% |
| $210K–$220K | 0.9% |
| $220K–$230K | 0.8% |
| $230K–$240K | 1.8% |
| $240K–$250K | 1.2% |
| $250K–$260K | 0.7% |
| $260K–$270K | 0.8% |
| $270K–$280K | 0.7% |
Midpoint of each posting's pay range, hourly pay × 2,080 hours; at most 20 postings per employer; US, October 2026.
| Median | Middle 50% | Postings | |
|---|---|---|---|
| Postings that state an annual salary | $120,000 | $88K–$155K | 719 |
| All pay postings, annualised | $116,000 | $85K–$155K | 759 |
What is the starting salary for a customer success manager?
Figure withheld: fewer than 250 US postings list pay. How we decide.
Customer success manager levels and pay
Levels as they appear in job titles, ordered by the median experience asked. Senior customer success managers have a median advertised pay of $142,000 a year.
| Level in title | Share of postings | Median experience asked | Median pay |
|---|---|---|---|
| No level in title | 78.8% | 3 years | $110,000 |
| Senior | 13.0% | 5 years | $142,000 |
Highest-paying customer success manager jobs
Specializations with at least 250 postings that state pay.
| Specialization | Median pay | Postings with pay | Employers |
|---|---|---|---|
| Customer Success Manager (general) | $122,000 | 394 | 273 |
Customer success manager pay by state
Single-location US postings; states with at least 100 postings that state pay. States with pay-transparency laws (such as California, Colorado, New York and Washington) are over-represented among postings that state pay.
| State | Median pay | Middle 50% | Postings with pay | Share of postings |
|---|---|---|---|---|
| New York | $128,000 | $98,000–$178,000 | 120 | 19.5% |
Skills employers ask for in customer success manager job postings
| Skill | Share of postings |
|---|---|
| Communication | 53% |
| Customer success | 31% |
| Account management | 26% |
| Problem-solving | 21% |
| Organizational skills | 17% |
| Analytical skills | 14% |
| Interpersonal skills | 14% |
| Attention to detail | 13% |
| Salesforce | 12% |
| Proactive | 11% |
Skills named in the posting text; at most 20 postings per employer; US, October 2026. Methodology.
Skills that set customer success managers apart
- Customer success267.3× as often as in all postings · 31%
- Account management73.9× as often as in all postings · 26%
- Salesforce14× as often as in all postings · 12%
- Proactive7× as often as in all postings · 11%
- CRM10.3× as often as in all postings · 8%
- Presentation skills4.5× as often as in all postings · 7%
- Presentation5.7× as often as in all postings · 6%
- Project management4× as often as in all postings · 6%
- Highly organized4.9× as often as in all postings · 5%
- Self-starter3.2× as often as in all postings · 6%
Skills named in at least 5% of these postings and at least 3 times as often as in job postings overall.
Have a customer success manager job posting in front of you? See which of its skills your resume is missing.
What does a customer success manager do?
Employers post these jobs as Client Success Manager, Senior Customer Success Manager, Technical Account Manager, Customer Success Specialist, Enterprise Customer Success Manager and other titles. The largest specializations are Client Success Manager (24%), Manager, Customer Success (7%), Technical Account Manager (10%), Customer Success Engineer (5%), Partner Success Manager (3%), Customer Program Manager (under 1%).
How much experience do you need to be a customer success manager?
Among 1,547 postings that state a minimum, the median is 3 years. Under 1% say 0 years and 10% ask for 1 year or less.
Minimum experience asked in 1,547 US customer success manager job postings: median 3 years, and 10% ask for 1 year or less.
The figures as a table
| Minimum experience asked | Share of postings |
|---|---|
| 0 yr | under 1% |
| 1 yr | 10% |
| 2 yrs | 18% |
| 3-4 yrs | 35% |
| 5-7 yrs | 30% |
| 8-9 yrs | 3% |
| 10+ yrs | 3% |
Postings that state a minimum (required or preferred); at most 20 postings per employer; US, October 2026.
We do not show a degree figure: in our checks, degree requirements in posting text were found too rarely to publish one. Why.
Other names for a customer success manager: job titles employers use
| Job title | Employers using it |
|---|---|
| Customer Success Manager | 562 (34.0%) |
| Client Success Manager | 153 (9.3%) |
| Senior Customer Success Manager | 105 (6.4%) |
| Technical Account Manager | 101 (6.1%) |
| Customer Success Specialist | 76 (4.6%) |
| Enterprise Customer Success Manager | 52 (3.1%) |
| Customer Success Engineer | 46 (2.8%) |
| Customer Success Associate | 43 (2.6%) |
| Senior Technical Account Manager | 37 (2.2%) |
| Partner Success Manager | 29 (1.8%) |
| Customer Success Lead | 29 (1.8%) |
| Strategic Customer Success Manager | 28 (1.7%) |
| Customer Success Representative | 25 (1.5%) |
| Client Success Specialist | 25 (1.5%) |
| Director of Customer Success | 24 (1.5%) |
| Sr. Customer Success Manager | 23 (1.4%) |
| Client Success Associate | 21 (1.3%) |
| Head of Customer Success | 20 (1.2%) |
| Technical Customer Success Manager | 20 (1.2%) |
| Director, Customer Success | 17 (1.0%) |
Titles read in our audit and used by at least 3 employers.
Customer success manager job titles compared
The titles people search for most, from the US job postings that use each exact title (October 2026).
| Job title | Open postings | Employers | Median pay | Median experience | Skills named most |
|---|---|---|---|---|---|
| Client Success Manager | 207 | 153 | – | – | communication, account management, problem-solving |
| Technical Account Manager | 142 | 101 | – | – | – |
Customer Success Manager compared with similar careers
| Career | Median pay | Median experience | Postings | Shares N of top 25 skills |
|---|---|---|---|---|
| Customer Success Manager | $116K | 3 years | 2,815 | – |
| Implementation Consultant | $112K | 3 years | 1,436 | 18 |
| Account Manager | $118K | 3 years | 24,657 | 19 |
| Sales Manager | $120K | 4 years | 11,547 | 17 |
| Management Consultant | $140K | 5 years | 628 | 15 |
Similar careers
| Career | Shares N of the top 25 skills | Median pay |
|---|---|---|
| Implementation Consultant | 18 | $112K |
| Account Manager | 19 | $118K |
| Sales Manager | 17 | $120K |
| Management Consultant | 15 | $140K |
| Sales Operations Manager | 14 | $130K |
| Business Development Manager | 17 | $142K |
Applying for customer success manager jobs?
- Customer success manager resume examples: one-page examples for these roles
- Match your resume to a job: paste a posting and see the skills your resume is missing
- Check your resume: see how an applicant tracking system reads it
- Find customer success manager jobs: search open postings
Frequently asked questions
How much does a customer success manager make?
Source and method
Open US job postings collected from employers' applicant tracking systems, de-duplicated, counted only when their job title was read in our audit. Shares count at most 20 postings per employer, and franchise locations of one brand count as one employer. Pay uses hourly and annual figures only; a figure is shown when leaving out the largest employer moves it by 10% or less. Every figure states its number of postings. Methodology and measured accuracy.
Accuracy check: we read 20 randomly chosen postings counted on this page in full; 20 of them were this career or a closely related one (October 2026).
Download the figures on this page (CSV): every number above with its count of postings. Aggregate figures are licensed CC BY 4.0; cite the page when you reuse them.