Terms of Service

Welcome to OwlApply. These Terms of Service ('Terms') constitute a legally binding agreement between you, whether personally or on behalf of an entity ('you'), and OwlApply Oy, a Finnish limited company (Business ID 3622413-7), Tiistinkallio 6, 02230 Espoo, Finland ('Company', 'we', 'us', or 'our'), concerning your access to and use of our website, applications, and services (collectively, the 'Platform').

By accessing or using our Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with these Terms, please do not access or use our Platform.

Agreement to Terms

We operate globally, and these Terms are intended to apply to all users regardless of geographic location to the extent legally enforceable in your place of residence. Supplemental terms may apply based on your location, and these will be clearly indicated where applicable.

We reserve the right to make changes to these Terms at any time and for any reason. We will alert you about any changes by updating the 'Last Updated' date of these Terms, and you waive any right to receive specific notice of each such change. It is your responsibility to periodically review these Terms to stay informed of updates.

Intellectual Property Rights

Unless otherwise indicated, the Platform is our proprietary property and all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Platform (collectively, the 'Content') and the trademarks, service marks, and logos contained therein (the 'Marks') are owned or controlled by us or licensed to us, and are protected by copyright and trademark laws and various other intellectual property rights.

Provided that you are eligible to use the Platform, you are granted a limited license to access and use the Platform and to download or print a copy of any portion of the Content to which you have properly gained access solely for your personal, non-commercial use. We reserve all rights not expressly granted to you in and to the Platform, the Content, and the Marks.

User Representations

By using the Platform, you represent and warrant that: (1) all registration information you submit will be true, accurate, current, and complete; (2) you will maintain the accuracy of such information; (3) you have the legal capacity to comply with these Terms; (4) you are not under the age of 18; (5) you are not a minor in the jurisdiction in which you reside; (6) you will not access the Platform through automated or non-human means; (7) you will not use the Platform for any illegal or unauthorized purpose; and (8) your use of the Platform will not violate any applicable law or regulation.

User Registration

You may be required to register with the Platform. You agree to keep your password confidential and will be responsible for all use of your account and password.

Fees and Payment

We accept various methods of payment including debit/credit cards and third-party providers. You may be required to pay a fee to access some of our services. You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Platform.

For subscription services, you authorize us to charge your chosen payment method on a recurring basis without requiring your prior approval for each recurring charge, until you notify us of your cancellation.

We may offer a paid trial subscription ('Trial') that provides temporary access to premium features for a limited period (e.g., 7 days) at a reduced introductory price. By purchasing a Trial, you agree to the following terms:

• The Trial fee is charged immediately upon purchase and is non-refundable except as required by applicable law.
• At the end of the Trial period, your subscription will automatically convert to a standard monthly subscription at the then-current monthly rate unless you cancel before the Trial period expires.
• You may cancel the Trial at any time during the Trial period through your account settings or by contacting our support team. If you cancel during the Trial period, you will retain access to premium features until the Trial period ends, and no further charges will be applied.
• Trial eligibility is determined at our sole discretion and is generally limited to one Trial per user account. We reserve the right to modify or discontinue the Trial offer at any time.

We reserve the right to correct any errors or mistakes in pricing, even if we have already requested or received payment. We also reserve the right to refuse any order placed through the Platform.

Free and Premium Features

OwlApply offers free features, premium subscription plans, and a paid trial option:

• Free features include the resume and cover letter editor with all templates, importing a resume from a file or a LinkedIn profile, the job tracker, job search with a limited number of results, the ATS check with your score and part of its findings, job posting analysis in the browser extension, a limited number of autofill credits each month, and one short practice interview if you have not had one before.
• Premium features include PDF downloads of your resumes and cover letters, the full ATS report with instructions for fixing each issue, AI writing tools (such as resume rewriting, bullet points, summaries, cover letters and translation), job match scores, full job search results with date filters, more autofill credits, and AI practice interviews. Some premium features have usage limits; for example, each plan includes a set number of practice interviews per billing period. The current features and limits are shown in the app.
• The paid Trial gives access to premium features for a limited period (e.g., 7 days) at a reduced introductory price. Some features are more limited during the Trial than on a paid plan; for example, the Trial includes fewer AI practice interviews. At the end of the Trial, your subscription automatically converts to a standard monthly plan unless cancelled.

Cancellation and Refunds

If you purchase a subscription to our services, you can cancel your subscription at any time by logging into your account or contacting us.

• Monthly, Quarterly, and Semi-Annual Subscriptions: Your cancellation will take effect at the end of the current paid term. No refunds will be provided for unused portions of your subscription period unless required by applicable law.
• Paid Trial Subscriptions: You may cancel during the Trial period through your account settings. Upon cancellation, you will retain access to premium features until the Trial period ends. The Trial fee is non-refundable except as required by applicable law. If you do not cancel before the Trial period expires, your subscription will automatically convert to a standard monthly plan, and you will be charged the then-current monthly subscription fee.

Browser Extension

OwlApply offers a browser extension (the 'Extension') that helps you analyze job postings and complete job applications. By installing and using the Extension, you agree to the following additional terms.

The Extension works on third-party websites, such as job boards and employers' application sites (for example LinkedIn, Indeed, Glassdoor, Workday, Greenhouse and Naukri), to provide job analysis, form autofill, cover letter generation, resume optimization and AI-assisted career coaching features.

When you use autofill, the Extension sends the questions on the application form, their answer options and any values already entered in the fields to OwlApply. We process them together with your profile and resume, using our AI providers, and return answers that the Extension enters into the form. Unless you turn this option off, the Extension also attaches your resume and cover letter to file upload fields. You are responsible for reviewing and verifying all autofilled information before submitting any job application.

• The Extension requires permission to run on all websites because job postings and application forms appear on many different sites. It uses this access only as described above and in our Privacy Policy.
• You may save one email address and one password in the Extension to create accounts on, and sign in to, employers' application sites that require one (for example Workday, iCIMS, SAP SuccessFactors, UKG Pro, Taleo and BrassRing). This sign-up information is stored encrypted only in your browser and is never sent to OwlApply or our AI providers. When you ask the Extension to create such an account, it accepts the site's terms or privacy notice on your behalf where the site asks for it (usually by ticking its checkbox or pressing its accept button); security checks, codes the site sends you and security questions are left to you, and the account is created only when you press Create Account or Sign In yourself, either on the site or on the Extension's button that presses it for you. By doing so you accept that employer's terms and privacy notice, and the account is between you and the employer or the company that runs its application system.
• Analyzed job posting texts and their addresses are kept in a shared cache of postings that is not linked to your account. We use data from the Extension to provide and improve its features as described in our Privacy Policy; we do not use it for advertising and do not sell it.
• You may turn off automatic opening, disable or uninstall the Extension at any time. Disabling or uninstalling the Extension stops all further data collection by it, and uninstalling deletes the data it stored in your browser.
• You are solely responsible for complying with the terms of service of third-party websites on which the Extension operates. OwlApply is not liable for any violations of third-party terms arising from your use of the Extension.

Prohibited Activities

You may not access or use the Platform for any purpose other than that for which we make the Platform available. The Platform may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us.

• Sharing login details so that multiple users are using one account
• Selling or transferring your profile
• Using the Platform to advertise or offer to sell goods or services
• Attempting to impersonate another user or person
• Engaging in unauthorized framing of or linking to the Platform
• Making improper use of our support services
• Circumventing, disabling, or interfering with security-related features
• Using any automated system to access the Platform
• Uploading or transmitting viruses, malware, or other malicious code

User Generated Contributions

The Platform lets you create, upload and store content such as resumes, cover letters, photos, profile and application details, job information and messages to our AI features (collectively, 'Contributions'). We do not show your Contributions to other users of the Platform.

You are responsible for your Contributions. When you create or upload any Contributions, you represent and warrant that you have the right to use them, that they do not violate any third-party rights or applicable law, that they are not false or misleading, and that they do not contain harmful or offensive content.

Contribution License

You keep full ownership of your Contributions and of any intellectual property rights in them. You grant us a non-exclusive, worldwide, royalty-free license to host, store, copy, process, display and adapt your Contributions, for example when you ask our AI features to rewrite your resume or when we create a PDF, only as needed to provide the Platform to you and as described in our Privacy Policy. We may allow our service providers to use this license only on our behalf and for these purposes.

This license ends when you delete the Contribution or your account. Copies may remain in our backups and in records we must keep by law for the periods set out in our Privacy Policy. We are not responsible for statements or representations in your Contributions.

Third-Party Websites and Content

The Platform may contain links to other websites as well as articles, photographs, text, graphics, pictures, designs, music, sound, video, information, applications, software, and other content belonging to or originating from third parties. Such third-party links and content are not investigated, monitored, or checked for accuracy by us, and we are not responsible for any third-party websites or content.

Platform Management

We reserve the right to: (1) monitor the Platform for violations of these Terms; (2) take appropriate legal action against anyone who violates the law or these Terms; (3) refuse, restrict access to, limit the availability of, or disable any of your Contributions; (4) remove from the Platform or otherwise disable all files and content that are excessive in size or burdensome to our systems; and (5) otherwise manage the Platform in a manner designed to protect our rights and property and to facilitate the proper functioning of the Platform.

Privacy Policy

We care about data privacy and security. Our Privacy Policy explains what personal data we collect, how we use and share it, how we protect it and what rights you have.

Term and Termination

These Terms shall remain in full force and effect while you use the Platform. We reserve the right to, in our sole discretion and without notice or liability, deny access to and use of the Platform to any person for any reason, including for breach of these Terms or applicable law. We may terminate your use or participation in the Platform or delete your account and any content at any time, without warning, in our sole discretion.

Modifications and Interruptions

We reserve the right to change, modify, or remove the contents of the Platform at any time for any reason at our sole discretion without notice. We cannot guarantee the Platform will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Platform, resulting in interruptions, delays, or errors.

Governing Law

These Terms are governed by Finnish law. If you are a consumer, this choice of law does not deprive you of the protection of the mandatory rules of the law of the country where you live, and nothing in these Terms limits the rights you have as a consumer under mandatory law.

Dispute Resolution

If you have a complaint or a dispute with us, please contact us first at [email protected] so that we can try to resolve it.

If you are a consumer, you can bring a claim against us in the courts of Finland or of the country where you live, and we can bring a claim against you only in the courts of the country where you live. As a consumer, you can also refer a dispute to the Finnish Consumer Disputes Board (Kuluttajariitalautakunta, www.kuluttajariita.fi) after you have complained to us in writing and contacted the Finnish Consumer Advisory Services or the European Consumer Centre. The Board accepts complaints in Finnish or Swedish. If you use the Platform for business purposes, disputes are decided by the District Court of Helsinki (Helsingin käräjäoikeus) as the court of first instance.

Disclaimer

THE PLATFORM IS PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE PLATFORM AND YOUR USE THEREOF, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE PLATFORM'S CONTENT OR THE CONTENT OF ANY WEBSITES LINKED TO THE PLATFORM AND WE ASSUME NO LIABILITY FOR ANY ERRORS, MISTAKES, OR INACCURACIES OF CONTENT, PERSONAL INJURY, PROPERTY DAMAGE, OR ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SERVERS.

Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, NEITHER WE NOR OUR DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS WILL BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE PLATFORM.

NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID, IF ANY, BY YOU TO US DURING THE THREE (3) MONTH PERIOD PRIOR TO THE OCCURRENCE GIVING RISE TO ANY CLAIM.

Indemnification

You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, employees, and agents from and against any loss, damage, liability, claim, or demand, including reasonable attorneys' fees and expenses, made by any third party arising out of your use of the Platform, your breach of these Terms, or your violation of the rights of a third party.

Electronic Communications

Visiting the Platform, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically satisfy any legal requirement that such communication be in writing.

Contact Us

In order to resolve a complaint regarding the Platform or to receive further information regarding use of the Platform, please contact us at:

We will make every effort to respond to your inquiries promptly and address your concerns.